Welcome to the Virtual Green Christmas Market! We’re very excited to have you to join us in this very special event to support sustainable products and businesses in Singapore, whilst also enjoying the fun of getting Christmas gifts for your loved ones! Here’s a guide on how to make full use of all the functions of this online festival that will guarantee to make you a pro-user by the end of this guide.
The Virtual Green Christmas Market will be a fully immersive virtual experience, where you will be able to discover and interact with up to 50 merchants, explore eco-friendly Christmas ideas that won’t cost the earth, get up to 12% cashback on their purchases and take part in our Hourly Lucky Draws & Grand Draw to win attractive prizes worth up to $30,000 – all from the comforts of your homes!
In this guide, you will find some resources that will help you navigate like a pro during the event days.
Virtual environment
Explore the halls and find vendors you love across the different categories. There are navigational tools on the top right to help you.
Navigate left and right to explore the different booths with the arrows.
Zoom in and/or out for a better viewing experience with the + & – signs
Upon entering the 3D environment, the virtual lobby will show:
- Virtual Halls: Explore the 5 different categories of merchants represented
o Fashion
o Food & Beverage
o Home & Gifts
o Beauty & Skincare
o Lifestyle
- Main Stage: Attend live webinars, workshops or brand showcases by key opinion leaders and industry professionals throughout the event days
- Info Desk: Submit lucky draw entries, check out the Main Stage agenda, find resources on “How It Works” and FAQs
Delegate Booth: Check out Delegate’s resources and blog articles from the organizer booth

Virtual hall
In each Virtual Hall, feel free to browse through the vendors in that category.
Hover over each booth to find out more about the respective vendors. Don’t forget to hit [NEXT] and [BACK] for more vendors in that category! See a vendor you like? Enter via [VISIT BOOTH].

Virtual booth
Explore around each booth to discover more information about the vendor’s services, packages and promotions.
In each virtual booth you, will find:
- Live chat – Start chat conversations with vendors for any enquiries about their products and promotions.
- Appointments – This function will not be available during the event.
- Meeting Room – Chat with specific vendors which offer the option of Zoom video calls during the event days.
- Resource Hub – Find resources like packages and prices.
- Online Store – Learn more about the vendor.
- Delegate PAY – This links to Delegate’s payment gateway (Delegate PAY) where you can earn up to 12% cashback for your purchases.

Found a vendor you like and want to find out more about their services? Start an instant [live chat] with the vendor! Don’t worry about hanging around in their booth to wait for a reply via live chat, all your conversations with vendors can be found under [Conversations].
Pro tip: Scroll down to find exclusive promotions from vendors!

Save more when you book
Found a vendor you love? Get up to 12% cashback when you book with a participating vendor via the DelegatePAY. Terms and conditions apply.
Main stage
View the Virtual Green Christmas Market’s agenda here for the full list of workshops and meaningful discussions with industry professionals to find out how you can live more consciously.

Simply enter the Main Stage at the time of the showcase you’re interested in and wait for it to begin!
Interested to find out more about the vendor? Head over to their respective booths to chat with them!
Delegate booth
Check out the Delegate booth for:
- Agenda and directory – Get the directory, event schedule for the main stage and the hourly cashback schedule for the day.
- Giving.sg – For every 2 participants who have signed up for the Virtual Green Christmas Market, Delegate has pledged to donate $1 to Zero Waste SG. Support our giving.sg campaign by making a contribution as well.
- Resources – Get resources on sustainable living and Christmas gifts here.
- Live Chat – Reach out if you have any questions for us.

Info Desk
Over at the Info Desk, you will find:
- Agenda and directory – Get the schedule for the main stage and check out our participating vendors.
- Hourly Lucky Draw submission – Submit your entries to take part in the Hourly Lucky Draw.
- FAQs – See the Frequently Asked Questions.
- Live Chat – Reach out if you have any questions for us.
- Resources – Get more information on Virtual Green Christmas Market.

Win up to $30,000 worth of prizes
Hourly lucky draw
Make at least 1 transaction with our merchants during the event and stand a chance to win every hour!
How to participate in our lucky draw:
- Simply make a transaction with any of our participating merchants at The Virtual Green Christmas Market from 27th to 29th November 2020.
- Take a screenshot of your receipt / proof of transaction.
- Submit your entry via the lucky draw form at the Info Desk in the virtual lobby.
Follow @justdelegate on Instagram to double your chances of winning!
Grand draw
For every 3 unique entries submitted via the lucky draw form, you are entitled a chance to win big at our Grand Draw. Check out the full list of prizes and schedule for the hourly lucky draw and grand prize here!
*Terms and conditions apply. More information over at the Info Desk.
We hope you’ll have a great time at the Virtual Green Christmas Market! Feel free to reach out to us if you have any questions.